Love the bike I’m a back road rider in Idaho high country, this is the perfect setup for me. I’m riding long distances over passes in very remote areas, having the dual batteries takes the worry out of the ride. The rear shock is to soft l am saving up to get the air shock upgrade before winter. This is the perfect bike for the retired country rider who loves the out doors. Thank you for inquiring and your customer service has been great.
The helmet and glasses are really a nice quality. I use the saddle bag on my bike and carry the tools. I had to use the tools on a long ride the other day so the bag is a vital part of my bike. I would suggest if you get a ev bike you need the saddle bag
It came on time in great shape. Was easy to assemble but took me, who is not very mechanical, a little time to figure it out. Had it running and on the dirt roads in two days. A little effort to get used to the weight (97 lbs) at first but worked into it well. Mostly riding on dirt roads. Just what I was looking for. I plan to start taking it out in the desert roads in the near future. Very happy with the bike.
The bike does what it was advertised to do and does exactly what I wanted it to do. I'm very satisfied and feel like I bought the right bike especially for the money. Great value!
Klarna is available in the United States and Canada. Meanwhile. Klarna offers two interest-free payment plans: 1. Pay in 4: Pay 25% Now, and Pay Later Every 2 Weeks. 2. Plan pay in 30 days: Shop now and pay in 30 days.
Please note that Klarna has the final say on whether you qualify for interest-free equal installments. Currently It's available in United States and Canada.
US:
About Klarna:https://www.klarna.com/us/what-is-klarna/
Klarna Customer Service:https://www.klarna.com/us/customer-service/
1. Shipping Areas:
-49 main states in the United States (Hawaii, Alaska and Puerto Rico excluded). And we DO NOT ship to PO BOXES or APO.
-10 provinces in the Canada (Northewest Territories, Nunavut and Yukon excluded).
2. Still cannot check out when your address is included in the shipping areas: please check if there is accessory out of stock in your cart. If there is, kindly remove the accessory and then check out.
The bike is basically in a pre-assembled state, and customers only need to follow 2-3 steps to complete the full assembly, which is very simple. More instructions of assembly, please check the video instructions.
1.Ebike:
For in-stock orders, we'll provide tracking number within 2 business days. A shipping confirmation email will be sent to your email once the order has been shipped. The carrier is FedEx. It may take 24-48 hours for your shippment to be scanned and 2-10 days to be delivered. For any third-party shipping, we cannot provide any additional shipping information or documentation. Any delivery dates provided by Freesky are estimates.
2.Accessories
For accessories, we usually ships them from our warehouse in United States or Canada. It will normally take 3-10 days for delivery. However when the items are not in stock in United States or Canada, we will ship it from China factory, it will normally take about 2 weeks.
eBikes:
All eBike orders within the United States and Canada qualify for free shipping.