We are here to help!
Freesky has partnered with reputable bike shops nation-wide who are willing and able to assist you with service and repairs. Check out our Certified Partners to see if there is a location near you!
If you are experiencing issues with your Freesky eBikes, please reach out our customer support team prior to contacting any partnered shops. Our team will help diagnose the problem and coordinate any parts and/or instructions you may need prior to involving a certified partner.
Bike Shops that have partnered with Freesky eBikes are not authorized to receive product on the customer's behalf. Please do not use these locations as a shipping address. Any shipping arrangements to these shops are the customer's responsibility.